Privacy Policy

Effective Date: 27/09/2024

Welcome to Invocreto. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our invoice billing web app, including services related to invoice generation, GST compliance, payments, payment reminders, and our chat assistant feature.

Our platform is designed to streamline your billing processes by providing automated solutions for creating and managing invoices, ensuring compliance with Goods and Services Tax (GST) regulations, and processing payments securely. Additionally, we offer automated reminders for unpaid invoices to help you stay on top of your receivables and improve cash flow.

The integration of our smart chat assistant is meant to enhance user experience by providing on-demand support, answering questions, and assisting with invoice creation, payment tracking, and compliance issues in real-time. As part of delivering these services, we handle a variety of sensitive data, including personal, financial, and transactional information, which is why safeguarding your privacy is a top priority for us.

By using Invocreto, you trust us with your information, and we are committed to transparency in how we handle it. This policy outlines the types of data we collect, how we use it, and the measures we take to ensure its security. We also detail your rights concerning your data and how you can exercise them.

We encourage you to read this privacy policy carefully and contact us if you have any questions or concerns regarding our practices. Your continued use of our service indicates your acknowledgment and acceptance of this policy.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our services.

a. Personal Data

We may collect personal data such as:

Full name
Email address
Company name
Billing address
Payment details
GST identification number
Contact information (e.g., phone number)

b. Usage Data

We automatically collect information about your device and usage, including:

IP address
Browser type and version
Pages of our service you visit
Date and time of your visit
Time spent on pages

c. Communication Data

If you contact us via email, chat assistant, or support, we may collect your messages and other relevant details to improve our services.

2. How We Use Your Information

We use your information to:

Generate and manage your invoices, handle GST compliance, and process payments.
Send reminders about due or unpaid invoices.
Provide chat assistant support for queries and issues.
Send transactional emails, such as payment confirmations, reminders, and service updates.
Ensure compliance with tax laws (e.g., GST regulations).
Use analytics to enhance user experience and improve service features.

3. How We Share Your Information

We do not share your personal data with third parties except in the following cases:

Service Providers: We may share your data with trusted third-party service providers who help us operate our business, including payment processors and cloud hosting services.
Legal Requirements: We may disclose your personal data if required by law or to respond to legal processes (e.g., court orders).
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred.

4. Data Security

We prioritize the security of your data and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

Cookies: Small data files stored on your device to enhance your user experience.
Analytics Tools: We use analytics tools (e.g., Google Analytics) to monitor and analyze web traffic and usage.

You can manage your cookie preferences through your browser settings.

6. Your Data Protection Rights

Depending on your location, you may have the following rights concerning your personal data:

Access: Request a copy of the data we hold about you.
Correction: Request correction of any inaccurate data.
Deletion: Request deletion of your personal data.
Restrict Processing: Object to or restrict how we use your personal data.
Data Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact us at below email.

7. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies before providing any personal data.

8. Children's Privacy

Our service is not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you by email if the changes are significant.

10. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: support@invocreto.com
Phone: 08031404999
Address: B-311 Shree Nanda Dham Sector-11
CBD Belapur Navi Mumbai- 400614.